We Ride, We Understand.
Owning a bicycle is more than just going out for a ride with family or friends, getting some exercise, or commuting. There is maintenance that is required to keep your bike in tip top shape, no matter how many miles you ride. We, with avid and passionate members of the cycling community at our core, understand how important it is to keep a bike in tune and we want to show you how much of a difference a tuned bike will make in your ride. This understanding is the foundation of the guarantees and services we offer with every bike we sell.
"The only difference between us and our competition is the service that we offer."
Serious. Fun. Guaranteed.
Thirty Five years ago we started with the belief, "the only difference between us and our competition is the service that we offer." If you don't feel that we are living up to our mission, let us know and we'll fix it immediately. If you have a concern and would like to discuss it with me, Chris Zane, directly, please e-mail me. I will personally respond to you.
Why Choose Zane's?
Every rider who comes through our front door can expect the best guided, rider specific, purchasing experience that can be found in any retail environment. Our knowledgeable staff, who are ready to answer any questions posed to them, will listen to your needs and guide you to the perfect product. Once your perfect bike has been selected, we can accessorize to further personalize the bike to the rider, followed by a final run through of the bike by Our Certified Repair Technicians. Once we have loaded your new bike in your vehicle for your, you can ride with the peace of mind that your new Zane's bike is totally covered by our unbeatable guarantees, complimentary with every purchase.
Guaranteed For Life
Complimentary with every purchase!
Every bicycle purchased from Zane's Cycles comes with our exclusive "Zane's Cycles Lifetime Free Service and Parts Warranty". Anytime your bicycle needs a service, a full-tune up or just a quick adjustment, we'll make those necessary adjustments for free as long as you own your bicycle.
30-Day Test Ride
Ensure that you've made the right choice!
Purchasing a new bike can be overwhelming, especially when many feel similarly, there are many color options, and component groups to select from. We do our very best to get you on the bike of your dreams but sometimes you don't know if the bike you purchased is the right fit for you until you get out and ride. To guarantee that you have purchased the correct bicycle, ride it for 30 days. If during that time you are not completely satisfied, please return the bicycle for an exchange. We will gladly give a full credit toward your new selection.
90-Day Price Protection
Our Unparalleled Price Guarantee
We guarantee you will never overpay at Zane's Cycles. If you find any item you purchased in stock for less anywhere in Connecticut within 90-days, we'll gladly refund you the difference plus 10%. Our Price Protection policy ensures that you not only have the best guarantees backing your bike purchase but also the peace of mind that you got the best deal.
Adding Peace of Mind
On top of our World Famous Guarantees that are included with all purchases from Zane's, we offer added guarantees to further the protection of your bicycle and to solidify your peace of mind as a bicycle owner. Going above and beyond our own guarantees and those of other stores, we are proud to offer more than ever before to protect your investment and make all of your rides that much more enjoyable.
Zane's Plus Assurance Guarantee
+ 10% of the MSRP of Your Purchase
Taking our "Zane's Cycles Lifetime Free Service and Lifetime Parts Warranty" a step further, Zane's Plus offers five years of wear and tear coverage against anything on your bicycle*. When a part on your bike wears out, we replace the part and preform the labor for no cost to you, leaving you happy and your bike riding like new again! Ride with peace of mind knowing that your favorite investment is covered by Zane's Plus.
QR/ Thru Axle
Bar tape/ Grips
*Electric Bicycles are 100% eligible for Zane's Plus but carry a price structure of 15% of the MSRP and will extend coverage to all electronic components of the bike for five years.
Lifetime Flat Tire Coverage
Never change a flat tire ever again when you purchase our Zane's Flat Tire Insurance. When you get a flat tire just bring the bike to us and we will instantly replace the tube at no cost for the life of the bike. Didn't realize the benefit of this coverage option when you purchased your bike? Purchased your bike at another shop? Worry not! We offer flat tire insurance after the initial time of purchase to bicycles purchased at Zane's Cycles, and for bicycles purchased at other stores, we offer different flat protection plans that fit your need.
Zane's Bike- New
Zane's Bike- After Bike Purchase
Zane's E-Bike- New
Zane's E-Bike- After Bike Purchase
Bikes Purchased from a Non-Zane's Store
E-Bikes Purchased from a Non-Zane's Store
We are always looking to improve, but it is nice to have customers who believe in our cause and love to spread the word about their great buying, servicing, and riding experiences. Here are some of the great things your friends and neighbors say about us!