We Ride, We Understand.
Owning a bicycle is more than just going out for a ride with family or friends, getting some exercise, or commuting. There is maintenance that is required to keep your bike in tip top shape, no matter how many miles you ride. We, with avid and passionate members of the cycling community at our core, understand how important it is to keep a bike in tune and we want to show you how much of a difference a tuned bike will make in your ride. This understanding is the foundation of the guarantees and services we offer with every bike we sell.
"The only difference between us and our competition is the service that we offer."
Serious Fun. Guaranteed.
In 1981, we started with the belief, "the only difference between us and our competition is the service that we offer." If you don't feel that we are living up to our mission, let us know, and we'll fix it. If you have a concern and would like to discuss it with us, please email us so we can make it right.
Why Choose Zane's?
Every rider who comes through our front door can expect the best guided, rider specific, purchasing experience that can be found in any retail environment. Our knowledgeable staff, who are ready to answer any questions posed to them, will listen to your needs and guide you to the perfect product. Once your perfect bike has been selected, we can accessorize to further personalize the bike to the rider, followed by a final run through of the bike by Our Certified Repair Technicians. Once we have loaded your new bike in your vehicle for your, you can ride with the peace of mind that your new Zane's bike is totally covered by our unbeatable guarantees, complimentary with every purchase.
Guaranteed For Life
Complimentary with every purchase!
At Zane’s Cycles, we stand behind everything we sell. That’s why every new bike sold comes with our Exclusive “Zane’s Cycles Lifetime Free Service and Parts Warranty”.
Enjoy free tune-ups, adjustments, and replacement of any defective parts due to manufacturing issues, at no cost to you, for as long as you own your bike.
For added peace of mind, consider adding Zane’s Plus, our extended warranty, to your purchase. That way, any parts that wear out from normal use are covered as well.
Please note: The Lifetime Free Service and Parts Warranty applies only to the original owner of the bicycle purchased at Zane’s Cycles and is non-transferable.
30-Day Test Ride
Ensure that you've made the right choice!
Love your new bike. Guaranteed.
Purchasing a new bike is a big decision, and we want you to love what you ride. That’s why every new bike comes with our 30-day Test Ride Guarantee. Take your bike home, ride, and get a true feel for it. If, within 30 days, you’re not completely satisfied, bring it back for a full in-store credit, and we will help you find a different bike that better fits your needs.
Please note: The 30-day period begins on the original purchase date and does not renew with an exchange.
90-Day Price Protection
Our Unparalleled Price Guarantee
We guarantee you will never overpay at Zane’s Cycles. If you find the same product for less at a Connecticut bike shop or through one of our distributors within 90 days, we will match it.
Our Price Protection policy ensures that you always get the best price, backed by the greatest service and guarantees in the industry.
Adding Peace of Mind
On top of our World Famous Guarantees that are included with all purchases from Zane's, we offer added guarantees to further the protection of your bicycle and to solidify your peace of mind as a bicycle owner. Going above and beyond our own guarantees and those of other stores, we are proud to offer more than ever before to protect your investment and make all of your rides that much more enjoyable.
Zane's Plus Assurance Guarantee
+ 10% of the MSRP of Your Purchase*
For 10% of the MSRP of your new bike*, take our Lifetime Free Service a step further with Zane’s Plus.
Zane’s Plus provides 5 years of wear and tear protection, covering all parts and labor on your bicycle. When any part wears out through normal use, we’ll replace it and perform all related services at no cost to you. Ride with confidence and peace of mind knowing your investment is covered by Zane’s Plus.
Please Note: *For e-bikes, Zane’s Plus coverage is 15% of the bike’s MSRP and includes protection for electronic components. Coverage applied only to normal wear and tear from regular use and excludes damage caused by accidents, misuse, or neglect.
Flat-Tire Insurance
Lifetime Flat Tire Coverage
Never change a flat tire ever again when you purchase our Zane's Flat Tire Insurance. When you get a flat tire just bring the bike to us and we will instantly replace the tube at no cost for the life of the bike. Didn't realize the benefit of this coverage option when you purchased your bike? Purchased your bike at another shop? Worry not! We offer flat tire insurance after the initial time of purchase to bicycles purchased at Zane's Cycles, and for bicycles purchased at other stores, we offer different flat protection plans that fit your need.
Customer Testimonials
We are always looking to improve, but it is nice to have customers who believe in our cause and love to spread the word about their great buying, servicing, and riding experiences. Here are some of the great things your friends and neighbors say about us!